In response to go on the issues of unintended acceleration, Toyota has made a process for “quick evaluation of unintended acceleration reports.” The program, called the “SMART Business Process” is planned to speed up the process by which Toyota distribution with each report of unintended hastening.
Toyota expects to respond to customers within 24 hours to set up a “comprehensive on-site vehicle analysis.”
Toyota hopes to spread appeals caused by its poor handling of contemporary huge recalls- both from a legal standpoint as well as from a customer-satisfaction standpoint. It also hopes that the program will build up some trust in its quality.
It may be too late for Toyota to continues to trace behind its problems and customer affects.
click here to look at a source
Toyota expects to respond to customers within 24 hours to set up a “comprehensive on-site vehicle analysis.”
Toyota hopes to spread appeals caused by its poor handling of contemporary huge recalls- both from a legal standpoint as well as from a customer-satisfaction standpoint. It also hopes that the program will build up some trust in its quality.
It may be too late for Toyota to continues to trace behind its problems and customer affects.
click here to look at a source
