Sunday, October 31, 2010

Toyota Creates Program to Investigate Cases of Unintended Acceleration

In response to go on the issues of unintended acceleration, Toyota has made a process for “quick evaluation of unintended acceleration reports.” The program, called the “SMART Business Process” is planned to speed up the process by which Toyota distribution with each report of unintended hastening.

Toyota expects to respond to customers within 24 hours to set up a “comprehensive on-site vehicle analysis.”

Toyota hopes to spread appeals caused by its poor handling of contemporary huge recalls- both from a legal standpoint as well as from a customer-satisfaction standpoint. It also hopes that the program will build up some trust in its quality.

It may be too late for Toyota to continues to trace behind its problems and customer affects.

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1 comment:

  1. Thanks for your blog entries. Let me share a few of my observations to help you better your future entries.
    The summary of each of the articles is just one part of the entry. Meaning, there should be other parts, but which I did not find in any of your entries here. For the correct format, please go to the PC 3 Students' Website, Blog tab, and be familiar with it.
    Also, make sure that you paraphrase or summarize entries. Avoid condensing and copy-pasting the actual articles. They're not yours. You need to either paraphrase or summarize articles and then provide your comments on them.
    I also wish to see your explanation behind your choice of articles. This should be tied to your intended major.

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